Today, based on a few customer requests, we added a small new capability to our data export feature. We've had the ability to export your tracking data from SWIX Analytics for a while now. Some of our customers have lots and lots of pods. There are times when a simple list of all your pods [...]
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Introducing Mentionbox – our new free social search engine
The holidays have hit and SWIX has a present for you! We’re gifting MentionBox, our newest free service that helps you discover mentions of your brand in social media! So what is MentionBox? MentionBox is a real time social search engine that helps social marketers find conversations about their brand online and help them make [...]
SWIX Analytics has new metrics for Facebook & YouTube
We are always adding new metrics to SWIX Analytics! Today we are proud to announce two new metrics that some of our clients have been asking for for a while; YouTube video "Likes" as well as Facebook Wall post statistics. Here is the round up of what's changed. YouTube Video "Likes" for Videos The "Likes" [...]
New: Create Facebook Page pods with the page URL
Creating Facebook page pods in SWIX up until now has required you enter the ID of the Facebook page you wanted to track. Getting this ID was always a manual process and tended to cause some confusion. Now you can create Facebook page pods with either the vanity URL of your page or the long [...]
White labelling is here!
By popular demand! If you're an agency or independent consultant who's using SWIX to track your client's social media properties, white labelling the SWIX apps lets you upload your own custom CSS. You can remove any reference to SWIX and brand it as your own service. Why would you want to do this? It helps [...]
SWIX now supports American Express
For anyone who was thinking of signing up with SWIX but their corporate card is American Express, we now support it for new accounts, and if you like, you can change your card on file from the My Account screen.
New Feature: Offer Tracking
If you haven't noticed already there is a new tab between "Reporting" and "Events" named "Marketing". This lovely tab is the access point to our newest endeavor: Offers. What is this "Offer" business you ask? Well, there are two different kinds of offers: sales offers and activity offers. It's simple: does your landing page or [...]
Something Shiny and New from SWIX
The past few weeks here at SWIX have definitely been exciting. If you've stumbled upon this post via our website, you've probably noticed that we are sporting a different look, and if you've logged into our SWIX account, you can see without doubt we've changed a few things. With the help of feedback and the [...]
SWIX offers data exporting
A lot of our users are independent social media pros or agencies who are gathering data on behalf of their clients, and then providing interpretation and analysis of the results. Yesterday, we quietly snuck in a new feature that will make this easier and more powerful. You'll notice a new DATA tab in the main [...]
Lexicon Changes
When we first started working on SWIX, we knew that ROI tracking is pretty much the Holy Grail of social media analytics. During Beta, we had a tab called ROI, which included an interactive worksheet that let's you put in costs that may have occurred during your social media campaign, associated with the various properties [...]